Today’s forward-looking entrepreneurs have much to gain from adopting
new ways to manage the people-side of their businesses. If they can just break
with the past and experiment, they will be able to create effective, productive
workplaces that support individuals’ aspirations to live truly satisfying,
multidimensional lives.
Do you have a sense of mission, a belief that you have a product or service
that can improve lives? Are you convinced that to make your vision a reality
you need others to work with you who share that vision and are committed to
it? If so, you’re probably ready to consider an alternative to the organizational
models that have been in play for the past few hundred years.
But, first, a quick look at the prevailing models. Although nobody starting
a business wants to end up in “The Dilbert Zone,” people still follow
organizational models that are almost certain to lead there. These models treat
employees as interchangeable parts in the machinery of business-as costs,
as assets, as capital-rather than as fellow humans for whom work is a potential
source of satisfaction at multiple levels of their existence. In these models
the boss is-THE BOSS: the decision-maker, the power on the throne. Whether
the power is exercised benevolently or not is important-but not as important
as the fact that it resides in one person. All employees understand that the
boss has his or her finger on the switch marked “you’re fired.”
It’s tough being a boss; but that’s just the way it has to be-right?
Wrong.
I’ve been fortunate enough to observe first-hand an alternative that I
believe is more in tune with the potential of 21st century business-call
it a “shared management” or “shared power” model. Implementing
the model removes the deep-seated fear of the boss, which is the biggest block
to people’s living to their full potential as they work toward realizing
the vision of the business. If you’ve always been self-employed, you might
never have experienced this fear directly. But if you’ve ever worked for
someone else, you know what I’m talking about. Now, imagine yourself working
free of fear of the boss. There’s quite a difference in the amount of
energy you have available for the work, isn’t there? And your co-workers:
how does removing the fear change how you view them and how willing you are
to help them? What’s happening to workplace “politics” as
the fear disappears? I could go on, but I think you get the picture.
My hope is that new entrepreneurs will begin to question old assumptions about
the people-side of business just as they have questioned the limits to innovation
in products and services. I believe all of us want for ourselves a workplace
without fear of the boss. For those workplaces to become the prevailing reality,
more of us must be willing to step into the unknown to create them. One thing
is certain: the benefits, especially in human terms, of innovating successfully
on the people-side of managing will far outweigh the time and effort expended.